Last updated: 24 June 2024
This Terms of Service document (the “Terms”) outlines the terms and conditions of use of the carbon footprint assessment services (the “Services” or “Service”) provided by Decarbony. These Terms also govern the use of and access to Decarbony’s content (the “Content”), which includes the Decarbony platform, website (the “Site”), applications (the “Apps”), and any software provided by Decarbony (the “Software”).
By agreeing to these Terms, you are also agreeing to the Privacy Policy.
By accessing the Content or Services, you are agreeing on behalf of yourself or those you represent (“you”) to comply with and be legally bound by these Terms in their entirety. These Terms constitute a legally binding agreement (the “Agreement”) between you and Decarbony. If you do not agree with any part of the Terms, you may not use our Services.
By creating an account for using our Services, you represent that you are at least eighteen (18) years of age or that you are a valid legal entity, and that the registration information you have provided is accurate, complete, and up-to-date. Please refer to our Privacy Policy for more details on how we handle your personal information.
Decarbony reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Platform and updating the "Last Updated" date. Significant changes will be communicated to you via email or other means at least 30 days before they become effective. Your continued use of the Platform after any changes means you explicitly accept the new Terms. If you do not agree with the new Terms, you must stop using the Platform.
To access certain features of the Decarbony Platform, you must create an account with accurate, current, and complete information, and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Notify Decarbony immediately of any unauthorized use or security breaches. Decarbony may terminate accounts without notice for violations of the Terms or harmful conduct. While Decarbony employs standard security measures, absolute security cannot be guaranteed, and you use your account at your own risk.
By accessing and using the Decarbony Platform, you agree to comply with all applicable local, national, and international laws and regulations. You must not engage in any activities that are harmful, unlawful, or violate the rights of others. Prohibited activities include impersonation, unauthorized access to the Platform or other user accounts, and uploading harmful content or viruses. You are also prohibited from sending unsolicited messages (spam) and using automated tools for data mining or scraping. You agree to cooperate fully with Decarbony in any investigation related to misuse of the Platform and to promptly report any violations of these Terms. Additionally, you agree to indemnify and hold Decarbony harmless from any claims, losses, or damages arising from your use of the Platform or violation of these Terms.
Decarbony offers various subscription plans with fees payable in advance on a monthly or annual basis. Your subscription will automatically renew at the end of each term unless you cancel at least 30 days before the renewal date. If you do not cancel on time, you authorize Decarbony to charge the subscription fee for the next billing cycle to your provided payment method. All fees are non-refundable except as required by law.
Decarbony reserves the right to modify subscription plans and fees, with changes communicated in advance. If you disagree with the changes, you must cancel your subscription before they take effect. Continued use of the Platform after changes means you accept the new terms.
Taxes are not included in subscription fees and must be paid by the user. Accurate and complete payment information must be provided and kept up-to-date. Decarbony may suspend or terminate access if payment methods fail, with users notified to update their payment information to avoid service disruption.
To request a refund, contact info@decarbony.com within 30 days of the issue. Refund requests will be reviewed on a case-by-case basis.
By submitting content to the Platform, you grant Decarbony a worldwide, non-exclusive, royalty-free license to use, reproduce, and display your content to operate and improve the Platform. This includes using data to enhance the accuracy and functionality of carbon footprint assessments. Decarbony may also analyze anonymized and aggregated data from your content to create templates or examples for commercial use on the Platform. This license does not extend to any other commercial use of your content.
You represent and warrant that you own or have the necessary rights to the content you submit and that it does not violate any laws or infringe on the rights of others. You also confirm that the content is accurate and relevant to carbon footprint assessments and sustainability analysis.
Decarbony reserves the right to remove any content that violates these Terms or is deemed inappropriate. You agree to indemnify Decarbony for any claims resulting from content you submit.
If you believe that your copyrighted work has been infringed on the Platform, please contact us at info@decarbony.com with the following information:
Decarbony is dedicated to protecting your privacy and securing your personal data, adhering to GDPR and other relevant regulations. We collect personal information you provide, such as account details, usage data, and carbon footprint information, to operate and improve our services. Your data is used to enhance our Platform, communicate with you, and fulfill legal obligations. We do not sell your data but may share it with service providers, during business transfers, or as legally required. We implement security measures to protect your data, although complete security cannot be guaranteed. Data is retained only as necessary, and you have rights to access, correct, delete, restrict, or object to the processing of your data. For exercising these rights or for more information, please refer to our Privacy Policy. Our Privacy Policy may be updated periodically, and changes will be posted on our Platform.
Decarbony uses cookies and similar technologies to enhance your experience on our platform, analyze usage, and offer additional features. By using our services, you agree to our use of cookies in accordance with our Cookies Policy. You can manage your cookie preferences in your browser settings.
Decarbony provides the Platform and all related services and content on an "as is" and "as available" basis, without any warranties, express or implied. We do not guarantee the accuracy, completeness, or usefulness of the information provided, nor the uninterrupted or error-free operation of the Platform.
Decarbony strives to ensure that the Platform is available at all times. However, we cannot guarantee uninterrupted access to the Platform due to factors beyond our control, such as technical issues, maintenance, or upgrades. While we aim to minimize disruptions, there may be instances where the Platform is temporarily unavailable.
Decarbony will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Platform, including but not limited to damages for loss of profits, data, or other intangible losses, even if Decarbony has been advised of the possibility of such damages. Your use of the Platform is at your own risk, and any reliance on the information or services provided is solely your responsibility.
Certain jurisdictional limitations may apply, limiting or excluding some of these disclaimers and liabilities.
For any questions or assistance regarding your account or our services, our customer service is available Monday to Friday, from 9 AM to 6 PM. You can contact us at info@decarbony.com or at +32 494 83 14 46.
Decarbony will not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, acts of war, epidemics, strikes, internet service disruptions, or other similar situations.
Decarbony may occasionally release updates or patches for the software. You agree to install these updates to continue using the service and benefit from the latest improvements and security features.
You may terminate your Decarbony account at any time by following the instructions on the Platform or by contacting our support team. Decarbony reserves the right to suspend or terminate your access to the Platform without notice for violations of the Terms, harmful conduct, or other reasons at our discretion. Upon termination, your access to the Platform will cease, and we will delete or anonymize your personal data unless required by law to retain it. Any outstanding fees will become immediately due. Terminated accounts may not be reinstated without prior written permission from Decarbony. For questions about termination, contact us at info@decarbony.com.
These Terms of Use and any disputes arising from them are governed by the laws of Belgium. Any disagreements will be first attempted to be resolved through mutual consultation and negotiation. If unresolved within 30 days, disputes will be settled by arbitration under the rules of the Belgian Centre for Arbitration and Mediation (CEPANI) in Brussels, with proceedings conducted in French. Arbitration decisions are final and binding, and each party will bear its own costs. For issues related to intellectual property rights or confidential information, either party may seek injunctive relief in a competent court. The courts of the Brabant Wallon (tribunal de l’entreprise du Brabant Wallon) have exclusive jurisdiction over non-arbitration disputes.
If you have any questions about these Terms, please contact us at:
Email: info@decarbony.com
Address: Decarbony, 31 Av. des Combattants, Ottignies, Belgium
Phone: +32 494 83 14 46
