Last updated: 24 June 2024
At Decarbony (“Decarbony” or “we” in any form), we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and protect it, and your rights regarding this information. By using Decarbony, you agree to the terms of this Privacy Policy. Our aim is to collect data to enhance user experience, improve our services, and comply with legal requirements.
We collect personal information that you provide when creating an account, using our services, or contacting us. This includes your name, email address, phone number, and other contact details. Additionally, we automatically collect information about how you access and use Decarbony, such as your IP address, browser type, operating system, and the pages you visit. We also gather data through interactions on social media and billing details.
Cookies and similar tracking technologies are used to track activity and store certain information to enhance your user experience by remembering your preferences and settings. This may include information such as session data, preference settings, and engagement metrics. For analytics and marketing purposes, we collect data on your interaction with our content, clickstream data, and response to marketing communications.
We use your personal information to operate and maintain our services, process transactions, and send you related information such as purchase confirmations and invoices. Additionally, your information helps us improve our services, understand user behavior, and create personalized user experiences. We communicate with you through newsletters, marketing, or promotional materials, which you can opt out of by following the unsubscribe link in our emails.
We may use your personal information to comply with applicable laws, legal processes, or government requests, ensuring the enforcement of our Terms of Service and protection of our rights and interests. The legal bases for processing your data include consent, contract performance, compliance with legal obligations, and legitimate interests.
Your personal information may be shared with third-party service providers who perform services on our behalf, such as hosting, data analysis, marketing, and customer service. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us. Categories of service providers include cloud service providers, payment processors, marketing platforms, and analytics services.
In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owners. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
We may also disclose your personal information if required by law or in response to valid requests by public authorities, ensuring compliance with legal obligations and protecting our rights. For international data transfers, we implement appropriate safeguards such as Standard Contractual Clauses and ensure compliance with GDPR and other relevant regulations.
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
For users located in the EU, we comply with the General Data Protection Regulation (GDPR), implementing appropriate safeguards. For users located in the US, we comply with applicable federal and state privacy laws, ensuring that your data is treated securely and in accordance with this Privacy Policy, even when transferred and processed outside the US.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with our legal obligations, resolving disputes, and enforcing our policies.
You have the right to request access to the personal information we hold about you, request its correction if inaccurate, and request its deletion under certain circumstances. You also have the right to object to the processing of your personal information in specific situations, such as for direct marketing purposes, and to request the transfer of your data to another service provider in a structured, commonly used, and machine-readable format.
As a data subject under GDPR, you have the following rights:
To exercise your rights, please contact us at:
Email: info@decarbony.com
Address: Decarbony, 31 Av. des Combattants, Ottignies, Belgium
Phone: +32 494 83 14 46
We use cookies to enhance your experience on our site. Cookies help us remember your preferences, understand how you use our services, and provide a personalized experience. Types of cookies we use include:
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our services. For more detailed information, please refer to our Cookies Policy.
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
We may update our Privacy Policy from time to time to reflect changes in our practices, services, and legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our site and updating the "Last Updated" date at the top of this page. Significant changes will be communicated to you via email or other means at least 30 days before they become effective. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If you have any questions about these Terms, please contact us at:
Email: info@decarbony.com
Address: Decarbony, 31 Av. des Combattants, Ottignies, Belgium
Phone: +32 494 83 14 46
